Mark Poss’s legs were severed in 2017 when he was struck by a drunk driver on a highway in Sacramento, where he lives. He had initially pulled over to help a couple whose car had broken down when the other vehicle hit him. The crash severed his legs immediately and he was rushed to the ICU.
In the months following the incident, he made a slow but sure recovery. But his encounters with his insurance company have made things especially challenging.
On Wednesday, after he said UnitedHealthcare denied him a wheelchair for the second time, Poss wrote about his experience on Facebook, criticizing the company over what he called “the last straw.”